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How to Opt Out of Chase Bank Junk Mail (Without Pulling Your Hair Out)
Mail from banks like Chase can pile up fast — credit card offers, promotions, flyers, and more. If your mailbox looks like it’s auditioning for a spam show, you’re not alone. The good news: you can cut that down. Here’s how.
How To Opt Out Of Chase Bank Junk Mail
What Kinds of Mail from Chase You Can Opt Out Of
First, let’s get clear: “junk mail from Chase” usually means:
Promotional credit card offers
Bank service promos and upsells
Mailing catalogues or partner offers inserted with Chase branding
You probably can’t stop essential communications (statements, legal notices, fraud alerts), but you can squash marketing mailings.
How to Stop Chase from Sending You Marketing Mail
Here are steps that tend to work (some more reliably than others):
1. Use Your Online Account Settings
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Log into your Chase account.
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Go to Profile or Settings.
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Look for a “Communications” or “Preferences” tab.
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Turn off or reduce mailings, promos, or offers to “None” or “Email only.”
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Save whatever changes you make.
This is usually the cleanest way — if Chase honors it.
2. Call Customer Service & Ask Directly
Sometimes online settings don’t stick — a quick call can reinforce it.
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Use the phone number on your Chase card or statement.
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Tell the rep, “I want to opt out of all promotional mail — no more marketing postal mail from Chase.”
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Be ready to give basic identity info (name, address, account #).
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Ask for confirmation — a reference number or a note in your account that they set “No promo mail.”
3. Reduce Broader Junk Mail That Uses Your Chase Info
Even if Chase stops, sometimes ads or offers still arrive via third parties using your name & address. To help:
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Opt out of pre-approved credit card offers: You can call 1-888-5-OPT-OUT (1-888-567-8688) or go to optoutprescreen.com.
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Sign up for DMAChoice or other mail preference services to reduce general marketing mail.
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Contact specific senders if certain mailers persist and ask them to remove your name.
What to Do If Mail Keeps Showing Up
Write “Refused — Return to Sender” on the envelope, and drop it back.
Keep a simple log: date, sender, what you did.
Repeat opt-out (online, call) if needed — sometimes it takes persistence.
Check your address listings elsewhere (credit bureaus, marketing lists) — sometimes Chase may not be the direct source.
How DeleteMyInfo Helps You Ditch Junk Mail Forever
Doing all of this by yourself is a lot of work — chasing down settings, calling, following up. DeleteMyInfo makes it easier:
We submit opt-out requests to Chase and dozens of other organizations on your behalf
We monitor your name & address across marketing databases to spot when mailings start again
We handle the follow-ups — no need for you to remember every expiration or detail
You get fewer calls, fewer mailers, and more time to do things you actually care about